Fluentic Blog

Fluentic Celebrates Milestone Achievement: Our First U.S. Patent Approval

We're thrilled to share some exciting news! We received official confirmation from the United States Patent and Trademark Office that...

Journey Towards Modern Customer Service - what does a fully digital journey look like?

Customer service is no longer confined to face-to-face interactions. Multitude Bank stands out as one of the pioneering banks in Europe...

Zendesk acquired Ultimate.ai

Yesterday, news broke about a business acquisition in which Zendesk acquired Ultimate.ai, a Finnish-origin customer service automation...

Sentiment Analysis in Salesforce

Sentiment analysis, also known as opinion or emotion analysis, is a process aimed at determining and evaluating the emotional tone of...

Invest in the revolution of customer service communication without language barriers.

Fluentic aims to be Europe’s largest AI translation platform offering a real-time customer service without language barriers for...