Anssi RuokonenFeb 176 minHow AI is changing customer serviceLLMs vs traditional chatbots: key differences and advantages, and the role that human customer service representatives play today.
Pekka LeppänenFeb 73 minEmployee satisfaction meets customer satisfactionAllow your staff to have the flexibility they need while knowing that the end customers will be getting better, faster, and happier service.
Anna LeikasJan 42 minCustomer Service Wish List for 2023The customer is at the center of any successful business. Without happy customers, there is no business. Keeping the customer happy is...