Fluentic Blog

Understand Your Global Customers Better with Multilingual Feedback Management

Gain valuable customer insights by enabling multilingual Feedback Management with Fluentic.

New in: Fluentic Translations for Knowledge Articles

You can now also use Fluentic to translate Salesforce Knowledge articles.

Product announcement: Multilingual WhatsApp and Facebook Messenger

You can now communicate with your customers on WhatsApp and Facebook Messenger, regardless of the language they speak.

Product announcement: More source languages

We are adding more source languages to the mix, meaning proficiency in English will no longer be required for using the Fluentic app.

New feature: Content Identification

New inbuilt feature picks the important details from the client messages and fills them into the Case record automatically.

Team announcement

Off to a great start to the new year with the Fluentic team continuing to grow! We are happy to announce that we have a new team lead...

Fluentic's Year of 2022 in Review

Fluentic CEO Mikko Räty’s words on what made the past year so special for us and what to expect from 2023.