Translations

Fluentic's Multilingual Voice-to-Voice Translation solution enables real-time, accurate communication for global interactions with cultural sensitivity. It seamlessly integrates into existing workflows, enhancing customer and agent experiences while fostering inclusivity and accessibility across languages.

Seamless, real-time multilingual support for cases and emails across Email-to-Case, Web-to-Case, and WhatsApp.

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Enable your support team to engage effortlessly in your customers’ preferred languages—instantly, accurately, and without hiring additional agents.

Set up Multilingual Feedback Management with Fluentic's high-quality translations using Salesforce Flows.

Fluentic will automatically translate free-form answers in your customer surveys for easy processing and analysis.

Fluentic enhances Salesforce Einstein Service Replies by breaking language barriers, enabling seamless communication in 80+ languages.

This solution improves AI-generated responses, boosts agent efficiency, and elevates customer satisfaction, ensuring faster, more effective support while maintaining organizational messaging and context.

Fluentic offers services to automatically translate your website or e-commerce store content into multiple different languages.

Localized language versions make your website more accessible to diverse global customers.

Real-time, high-quality Multilingual Chat across Salesforce Chat, Facebook Messenger, and MIAW (Messaging for In-App and Web).

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Empower your support team to communicate naturally in your customers’ preferred languages—instantly and accurately—without adding new agents.

With Fluentic, you can effortlessly translate Salesforce Knowledge articles, the vital resources for customer self-service, and keep them up to date in several languages to ensure accessibility for all users and chatbots in all languages.

Fluentic complements Agentforce by overcoming language barriers, enabling seamless communication across 80 languages. Together, they empower human agents to provide faster, more efficient service with AI-driven escalations and improved customer experiences.

Boost satisfaction, productivity, and cost-efficiency with the integration of Fluentic and Agentforce.

Use Fluentic to train your Einstein bots to be multilingual.

Automate the translations of utterances and train the bot for optimal intent usage in multiple languages.