Fluentic Blog

Gain valuable customer insights by enabling multilingual Feedback Management with Fluentic.

You can now also use Fluentic to translate Salesforce Knowledge articles.

You can now communicate with your customers on WhatsApp and Facebook Messenger, regardless of the language they speak.

We are adding more source languages to the mix, meaning proficiency in English will no longer be required for using the Fluentic app.

New inbuilt feature picks the important details from the client messages and fills them into the Case record automatically.