Anna LeikasAug 221 minUnderstand Your Global Customers Better with Multilingual Feedback ManagementGain valuable customer insights by enabling multilingual Feedback Management with Fluentic.
Anssi RuokonenJul 51 minNew in: Fluentic Translations for Knowledge ArticlesYou can now also use Fluentic to translate Salesforce Knowledge articles.
Anna LeikasMar 281 minProduct announcement: Multilingual WhatsApp and Facebook MessengerYou can now communicate with your customers on WhatsApp and Facebook Messenger, regardless of the language they speak.
Anna LeikasFeb 21 minProduct announcement: More source languagesWe are adding more source languages to the mix, meaning proficiency in English will no longer be required for using the Fluentic app.
Anna LeikasFeb 21 minNew feature: Content IdentificationNew inbuilt feature picks the important details from the client messages and fills them into the Case record automatically.