Fluentic Blog

You can now also use Fluentic to translate Salesforce Knowledge articles.

With a data-driven approach, businesses can deliver efficient and effective support to customers, regardless of the languages they speak.

You can now communicate with your customers on WhatsApp and Facebook Messenger, regardless of the language they speak.

LLMs vs traditional chatbots: key differences and advantages, and the role that human customer service representatives play today.

We are adding more source languages to the mix, meaning proficiency in English will no longer be required for using the Fluentic app.

New inbuilt feature picks the important details from the client messages and fills them into the Case record automatically.

Off to a great start to the new year with the Fluentic team continuing to grow! We are happy to announce that we have a new team lead...