Understand Your Global Customers Better with Multilingual Feedback Management
Gain valuable customer insights by enabling multilingual Feedback Management with Fluentic.
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Anna Leikas
- Mar 28
- 1 min
Product announcement: Multilingual WhatsApp and Facebook Messenger
You can now communicate with your customers on WhatsApp and Facebook Messenger, regardless of the language they speak.
Anssi Ruokonen
- Feb 17
- 6 min
How AI is changing customer service
LLMs vs traditional chatbots: key differences and advantages, and the role that human customer service representatives play today.
Pekka Leppänen
- Feb 7
- 3 min
Employee satisfaction meets customer satisfaction
Allow your staff to have the flexibility they need while knowing that the end customers will be getting better, faster, and happier service.
Anna Leikas
- Jan 4
- 2 min
Customer Service Wish List for 2023
The customer is at the center of any successful business. Without happy customers, there is no business. Keeping the customer happy is...
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