Anna LeikasAug 22, 20231 minUnderstand Your Global Customers Better with Multilingual Feedback ManagementGain valuable customer insights by enabling multilingual Feedback Management with Fluentic.
Anna LeikasMar 28, 20231 minProduct announcement: Multilingual WhatsApp and Facebook MessengerYou can now communicate with your customers on WhatsApp and Facebook Messenger, regardless of the language they speak.
Anssi RuokonenFeb 17, 20236 minHow AI is changing customer serviceLLMs vs traditional chatbots: key differences and advantages, and the role that human customer service representatives play today.
Pekka LeppänenFeb 7, 20233 minEmployee satisfaction meets customer satisfactionAllow your staff to have the flexibility they need while knowing that the end customers will be getting better, faster, and happier service.