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The next-level customer experience — unlimited support in any language

Fluentic is a powerful AI translation solution for multilingual customer communication in real time.

Easy to install – Easy to use – Scalable

Available for
Salesforce Service Cloud

Also available for other selected platforms. 

Simplicity Starts Here

In today’s global economy, business is multilingual. With a wide range of languages to choose from, Fluentic makes this easy by translating back and forth between you and your customers automatically, for fast, intelligent communication.

This is Fluentic:
AI-powered multilingual customer communication

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For Customer Service

Everyone knows that customers prefer to be served in their own language. But providing multilingual customer support has always been complicated and costly – until now.

With Fluentic, your customer support personnel can provide excellent service in dozens of languages, using only one language. This is a simple and highly effective way to ensure customer satisfaction.

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For Business

While the world's diversity is a source of unlimited inspiration, internationalising companies often struggle with the endless variety they face – different sets of regulations, organisational cultures, languages, and more. Coping with all this is costly and time-consuming, especially when entering new markets.

Using artificial intelligence, Fluentic makes it easier and more profitable to do business in diverse markets. With this smart multilingual translation software, your company can provide fast and attentive customer service in a great many languages at the fraction of the cost of conventional multilingual customer support.

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For IT Personnel

International companies need different systems and policies for the various markets they operate in, making multilingual IT systems difficult and resource-intensive to maintain.

Fluentic is a secure native application that solves these problems by streamlining your customer service system’s multilingual capabilities. It is easy and intuitive to use, without any need for extensive training. What’s more, Fluentic's usage-based pricing model makes it even easier to adopt – user licences are a thing of the past. 

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For Sales and Partners

Companies typically have multilingual needs that the standard features of any one platform cannot meet. And extending these features with third-party applications is time-intensive and risky.

 

Fluentic helps you avoid these obstacles, unlocking new business opportunities and increasing customer commitment with a solution that has already been adopted by companies of different sizes in a variety of industries.

Personas

Built for global business

From new arrivals in the international marketplace to Nasdaq-listed enterprises, Fluentic creates added value for global players in many industries. With artificial intelligence that learns and improves non-stop, we are constantly building on our experience to further develop our pathbreaking solution for multilingual customer communication.

A scalable solution

Reliable uptime

Enterprise level support

AI-powered multilingual communication 24/7

For strong and lasting customer relationships, it pays to provide service in the languages people prefer to use. Fluentic can help your business grow by effortlessly adding new languages to your customer support system, or by expanding your resources in an existing language for even better and faster customer service.

Product

Instant, high-quality translations for almost 80 languages

Fluentic provides broad international coverage, generating instant translations for almost 80 languages with industry-leading quality.

 

The real-time AI translations are monitored and the AI translation engine is trained on an ongoing basis by professional human translators to ensure continuous learning and adaptation to the needs of your company and your customers.

Intuitive to use, no training needed

Messages are translated automatically when they arrive in your customer support software.

 

There's no need for agents to click another section or toggle between windows – they simply write their response and it will be automatically translated back to the customer's language the instant it is sent.

AI learning for continual improvement

Fluentic is an AI translation solution that adapts and improves continuously by learning from every message that passes through your customer communication system. 

 

You can also easily incorporate product and brand names and other terminology to ensure that the translations fit your company and your preferred tone of voice.

Seamless one-click integration with your existing software

Fluentic integrates seamlessly into your customer service software using native features and technologies.

 

Installation is easy and takes less than 30 minutes – and for more complex requirements, we provide solutions tailored to your specific needs. 

What Our Customers Say

Here's what some of Fluentic's early adopters think of our AI-based translation service:

“The Fluentic app allows us to use our current resources to serve an international customer base. We can now serve our customers in their own language during the early stages of entering a market.”
Tarja Karjalainen 
Localization Program Manager,
Oura
“Fluentic is extremely quick, affordable and easy for our agents to use. The quality of the translations is also very good, and the Fluentic team knows how to look after its clients!”
Kristin Bouveng
Client Services Manager, Partnerize
“By reducing our dependence on language skills, Fluentic helps us to develop a more centralised and synchronised multinational support team.”

Darko Popovic

Chief Operations Officer,

Ferratum Bank Global

Pricing

Pricing Options

All Fluentic pricing plans are usage-based and include a 14-day free trial period. No setup fees.

Basic

€99

Per month, excl. VAT

35 translation credits per month, €3 per credit exceeding this amount

Translations for 78 languages

Pro

€499

Per month, excl. VAT

250 translation credits per month, €3 per credit exceeding this amount

Translations for 78 languages

Glossaries and training material

Premium

€1,999

Per month, excl. VAT

1,200 translation credits per month, €3 per credit exceeding this amount

Translations for 78 languages

Glossaries and training material

Invoicing

Enterprise

Quote

High volumes or specialised needs? Book a demo below and we'll figure it out together!

Incoming email = 0 credits  // Outgoing email = 1 credit

Chat conversation (all messages in a conversation included)= 1 credit // 50 Einstein bot intents = 1 credit

Book a demo to get started with Fluentic!

Contact Us

Send a Message

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AI-powered customer satisfaction in multiple languages — that's Fluentic.

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